AML is Here.
Buyers’ agents must now meet Australia’s AML/CTF obligations. BA-ICON builds the entire process — from AUSTRAC enrolment to verifying every client — into the CRM you already run.
The rules just changed for buyers’ agents.
Australia’s AML/CTF regime is expanding. From 1 July 2026, real estate professionals — and AUSTRAC names Buyers’ Agents specifically — become reporting entities.
Around 90,000 new businesses come into scope, and every one must meet the same core obligations. Serious breaches carry civil penalties into the millions. Tipping off a client is a criminal offence.
The eight obligations you’ll need to meet
Enrol with AUSTRAC
Register as a reporting entity before providing any designated service.
Customer due diligence
Identify & verify every client, including people behind trusts and companies.
Ongoing monitoring
Risk-rate clients and watch for red flags over time.
Record-keeping
Retain ID, screening, and decision records for audit.
Build your AML/CTF program
Document your policies, risk assessment, and controls.
Sanctions & PEP screening
Screen clients against sanctions, PEP, and adverse-media lists.
Suspicious matter reporting
Recognise and report suspicious matters to AUSTRAC.
Compliance officer
Appoint a management-level officer accountable for AML/CTF.
AML Built into your workflow.
BA-ICON turns all eight obligations into a guided workflow inside the CRM you already use — so compliance happens as you work, not as a separate chore.
Register your agency with AUSTRAC
Enrol as a reporting entity directly with the regulator, then store your confirmation number in BA-ICON.
Build your compliance program
Use AUSTRAC’s buyers agent starter kit to set up your program, and load it into your Agency Resources hub.
Nominate your Compliance Officer
Assign the role to an existing team member — it stacks on their current login and unlocks the AML Dashboard.
Run ID checks on each client
Capture and verify identity documents directly on the client file as you onboard.
Complete AML screening questions
BA-ICON calculates and stores a risk score against the client record automatically.
Confirm verification status
Once checks are cleared, the client moves from Pending to Verified — visible at a glance across your pipeline.
Monitor from the AML Dashboard
Your Compliance Officer sees every client’s status agency-wide and follows up on anything outstanding.
AML Ready.
Without the overhead.
Six purpose-built tools — all inside the CRM you already run.
Agency Resources hub
One home for your AML/CTF program, policies, supervision guidelines, and staff training plans — same approved version for every team member.
Compliance Officer & AML Dashboard
One accountable person with a whole-of-agency view of every client’s verification status — pending or cleared, in real time.
Client ID & verification
ID checks captured and held against the client file. The verification trail lives with the client record, not in someone’s inbox.
Screening & risk scoring
Built-in screening questions generate a consistent, repeatable risk score that forms part of the evidence trail behind every decision.
Audit-ready record-keeping
ID, screening results, and scores retained on the client record with a no-delete safeguard that keeps your compliance history complete.
Inside the CRM you already use
AML sits beside your briefs, tasks, portal search, and settlements. Compliance happens as you work — not as a separate chore.
One-off setup fee.
No lock-in.
$25 Per check
AML screening + ID verification
- Compliance program set up in the Agency Resources hub
- Guided onboarding and a team training session
- Compliance Officer role and AML Dashboard activated
- Risk scoring and screening configured to your risk appetite
- ID and AML verification connected
See how BA-ICON streamlines your buyers agency.
Book a personalised demo and we’ll walk you through the full AML workflow — from AUSTRAC enrolment to your first verified client.
Book a personalised demo