Australia’s first dedicated Buyer’s Agency CRM. Revolutionising Real Estate, one Buyer’s Agent at a time.

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BA-ICON - GETTING AND STAYING AHEAD
Welcome to BA-ICON, the future of real estate in Australia. BA-ICON is the first-of-its-kind CRM exclusively crafted for Buyer’s Agents by Buyer's Agents. It’s more than just a tool; it’s your partner in redefining the property buying experience, offering unparalleled features that are tailor-made for the Australian market.
BA-ICON FEATURES - SECOND TO NONE
END TO END INTEGRATION

Seamless integration for enhanced efficiency and engagement

Transform the way your agency operates with BA-ICON’s advanced integration features. Designed specifically for buyer’s agents, our CRM streamlines your workflow by integrating cutting-edge plugin solutions, simplifying data management, and enhancing client engagement. Experience a new level of convenience and professionalism in your real estate dealings.

Direct listing uploads via plugins

Effortlessly and automatically upload property listings directly into BA-ICON through our sophisticated plugins. This integration ensures your CRM is always updated with the latest market offerings, saving you time and keeping you ahead in the fast-paced real estate world.

Tailor the data import process with Customisable Import Options to suit your specific needs, choosing what information to bring in and how it’s displayed.

Pre-populated suburb by suburb selling agent lists

Streamline your communication with automatically generated lists of selling agents by suburb, enhancing your network and outreach efficiency. This feature is crucial for quickly identifying potential listings and establishing connections in targeted areas.

Stay up to date with Dynamic Updating - the latest agent details, ensuring your communication is always relevant and accurate.

Effortless Personalisation for Professional Client Communication

Create personalised email and SMS templates for client briefs, ensuring professional and consistent communication that saves time while making every client feel valued. The user-friendly interface makes it easy to design and modify templates to include property details, personalised messages, and clear calls to action. Streamline your workflow without compromising on quality or functionality.

Seamless Client Communication and Collaboration

The BA ICON client portal streamlines communication by enabling clients to rate listings, access and share documents, and engage in two-way chat with ease. This centralised platform fosters transparency and collaboration, ensuring a seamless and efficient experience for both buyers and agents.

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CLEAR AND COMPREHENSIVE PRICING

Customised solutions for every scale

Transform the way your agency operates with BA-ICON's advanced integration features. Designed specifically for buyer’s agents, our CRM streamlines your workflow by integrating cutting-edge plugin solutions, simplifying data management, and enhancing client engagement. Experience a new level of convenience and professionalism in your real estate dealings.

Customisable CRM Solution

BA-ICON offers tailored pricing plans to match the unique scale and requirements—from solo operators to larger agencies. Our pricing structure is designed to provide complete solutions at transparent costs. Let us partner with you to drive your agency’s success in the dynamic world of real estate.

One-Time Setup

Complete customisation of client brief templates and listing website pages, ensuring your brand stands out. Includes a one-time fee for a full system setup and integration tailored to your agency’s needs.

Included in All Plans

- Comprehensive online training for all components of BA-ICON
- Access to our full suite of CRM features, including advanced property matching and client management tools.
- Continuous customer support and software updates.

Solo Operator (1 User)
Monthly Subscription

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Ideal for a single Buyers Agent agency operating with just one login. Enjoy the full power of BA-ICON’s CRM solution in a streamlined package tailored for individual professionals.

2-8 Users
Monthly Subscription

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Suited for growing agencies, offering enhanced collaboration and centralized client management for teams expanding beyond a solo practice.

9 - 16 Users
Monthly Subscription

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Designed for established agencies, ensuring smooth operations and advanced coordination for larger team.

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WE'RE HERE TO HELP

Frequently Asked Questions

BA ICON allows you to generate visually appealing, automated client briefs with just a few clicks, providing a professional summary of relevant listings based on your clients' preferences.

BA ICON's advanced property matching engine cross-references your clients’ specific requirements with available listings, ensuring the most relevant properties are suggested.

The Client Match feature allows you to assign a listing to a client’s profile with just a click of a button. You can also use the “Match” button to automatically assign all relevant clients to a listing. This feature is a huge timesaver and streamlines the process of matching clients to properties efficiently.

Yes, BA ICON integrates with real estate platforms through a plugin that automates listings directly into the search process, keeping your property options up to date, from realestate.com.au, Domain and Allhomes, as well as RealCommercial.

Yes! You can quickly import an off-market listing from their previous portal link in the same automated way as an on-market listing. If you have a large database of off-market listings, there is an import function to allow you to upload a CSV file to create multiple listings straight away.

BA ICON's two-way communication hub allows for seamless, real-time interaction between buyers agents and clients, making it easy to exchange information and stay connected throughout the buying process.

BA ICON centralises all client information, allowing you to track communications, interactions, and engagement in one place for easy access and management.

All system workflows are fully customisable – we recognise that whilst buyers agents perform a very specific role, every company uses different terminology and steps in their process, so we can tailor the system to your own requirements with workflows that suit you – for Leads, Clients and Tasks.

Yes, BA ICON allows you to create and send custom HTML emails that include property listings, updates, or any other relevant information.

You can quickly and easily send an important client brief via SMS to a group of selling agents, which is great for when you want to receive an instant response from your selling agents.

BA ICON integrates seamlessly with REI forms, allowing you to auto-populate documents and send them for electronic signing via DocuSign, reducing manual paperwork.

BA ICON has integration with Xero, allowing you to quickly create and send a client an invoice directly via the system and note payments when received.

Yes, BA ICON offers API integration to capture prospect data directly from your website, which is then automatically fed into your CRM for follow-up.

Yes, BA ICON supports easy data management with options to import and export client data using CSV files.

Yes, BA ICON supports calendar synchronisation, helping you manage tasks, meetings, and deadlines directly within the platform.

BA ICON provides delivery and open statistics for all emails sent via the system, a powerful tool for impactful and relevant follow up of clients, leads and selling agents. The Reports dashboard provides graphs and stats of key client and lead data, and a summary of total commissions, buyer’s agent splits and referrer fees to give you a real-time snapshot of your pipeline.

Of course! BA ICON is hosted via off-site secure storage in Australia, with full encryption and nightly back-ups in line with the Australian data security standards.

We provide an initial onboarding session, followed by tailored training sessions over the first few weeks. We recognise that all buyers’ agents learn differently and at their own pace, so we will ensure that training is tailored and suitable for your individual needs.

We take great pride in the level of service and support that we provide to our clients. Both our customer service and dev teams work hard to ensure any issues are handled quickly and we are always only a phone call or email away to assist you with any system queries, no matter whether big or small, on an ongoing basis. You can see video feedback from some of our clients on the testimonial page of our website https://icon.com.au/testimonials

Ongoing! Our hardworking dev team have a list of features and functions that are in progress, many of which have been suggested by our clients. We love to be able to work closely with our clients and incorporate their ideas and feedback to continually improve and innovate the system. Watch this space!

BA ICON is designed with an intuitive user interface, ensuring simplicity and efficiency when managing client relationships and property searches.
CONTACT US

Go on, ask us anything…

BA-ICON | CALL 1300 789 564

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